Privacy Policy

Introduction

This Privacy Policy outlines how Lolos Ski Center ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to ensuring that your privacy is protected and to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, you should not use our website or services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, address, and other contact details that you provide when booking services, subscribing to our newsletter, or contacting us.
• Payment Information: Credit card details, billing address, and other payment-related information required to process your bookings.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Information: Information about how you use our website, including the pages you visit, the time and duration of your visit, and the services you are interested in.
• Marketing Preferences: Your preferences in receiving marketing from us and our third parties and your communication preferences.

How We Use Cookies

Cookies are small text files that are stored on your browser or device when you visit our website. We use cookies to enhance your browsing experience, analyze site traffic, and personalize content.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Functional Cookies: These cookies allow us to recognize you when you return to our website, remember your preferences, and provide enhanced, more personal features.
• Analytics Cookies: These cookies collect information about how visitors use our website, including which pages visitors go to most often and if they receive error messages from those pages. These cookies don't collect information that identifies a visitor; they only collect information in an anonymous form.
• Marketing Cookies: These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers.

You can manage your cookie preferences through our Cookie Consent Banner or by adjusting the settings on your browser. However, restricting cookies may impact your experience of our website and the services we offer.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To process bookings and payments
• To notify you about changes to our services
• To allow you to participate in interactive features of our website
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To monitor the usage of our services
• To detect, prevent, and address technical issues
• To send you promotional emails about new services, special offers, or other information which we think you may find interesting (if you have opted in to receive these)

Data Retention and Security

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Your Rights

Under the GDPR, you have certain rights regarding your personal data, including:

• The right to access, update, or delete the information we have on you
• The right of rectification - the right to request that we correct any information we hold about you that is inaccurate or incomplete
• The right to object - the right to object to our processing of your personal data
• The right of restriction - the right to request that we restrict the processing of your personal data
• The right to data portability - the right to request that we transfer the data we have collected to another organization, or directly to you
• The right to withdraw consent at any time

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: